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Overview
Mediko is a leading provider of medical and mental health services for correctional facilities, operating across 24 contracts—primarily in county jails along the East Coast. Known for its commitment to care, quality, and compliance, Mediko began using GovSignals to strengthen its RFP decision-making process and improve proposal quality without adding headcount — a move that helped power their successful expansion into the West Coast.
The Challenge
In 2024, Mediko responded to dozens of RFPs, RFIs, and pre-bid requests with just one full-time proposal writer — sometimes aided by a contractor. Bandwidth was stretched thin, and leadership needed a way to make faster, more informed go/no-go decisions while keeping proposal quality high and avoiding the cost of hiring additional staff. Mediko adopted GovSignals to automate and streamline RFP workflows.
“Brittany and the Client Success team have been incredible—responsive whether I text, email, or call. That level of support makes all the difference. When you're implementing something new, you need a true product expert on your side, and they’ve absolutely delivered. GovSignals has been fantastic.”
– Jennifer S., Senior Director of Partnerships at Mediko
What’s Next
With a national footprint now in motion, Mediko is exploring how GovSignals can support contract renewals, coordinate cross-state proposals, and manage multi-agency bids.